When starting the camware software, the program returns "No camera detected or no PCI card found".

This message might have a number of reasons:

• The camera is not switched on.

• The link between PCI-interface-board and the camera is defective. The camera LED shows a permanent red signal, either since the wire is not plugged in, since the coaxial connections RX and TX have been interchanged or since, in the fibre optics version, the plugs are dirty. When properly linked, the camera LED should show either a green signal (ready) or flash red / green (ready, but operation temperature has not been reached yet).

The PCI-Interface-Board is not properly placed onto the PCI slot.
• Wrong PCI/PnP definitions in the BIOS of your computer.
• The driver does not get a non-shared interrupt.

Nearly all functions are locked when I turn on the live preview in the camware software. How can I take pictures in this situation?

Live preview is a feature which helps to focus the camera to the object which is to be recorded. A high display frequency provides jerk-free pictures. In this mode, no recorder or display functions are possible.
If you start the recorder in "Seq.Wrap" mode and at the same time activate the display window, you can also see a live image. However, in most cases this might be a bit slower. Recorded images can be displayed with "Play".

The picture shows transmission and shift errors.

A defective or too long coaxial cable is used.

Some of the trigger settings can not be selected?

Probably you work with an older PCI-interface-board which needs an update. Please contact us to check whether an update is required. To check this, we need the serial number of the PCI-Interface-Board.

How many images can be made in a sequence?

The number of images depend on the size of the RAM. When starting the program camware the available memory will be allocated. The image of a VGA camera requires about 0.6MB memory at full resolution, a SuperVGA camera requires about 2.6MB. With binning or ROI a data reduction can be achieved. In the status line of the main window (bottom) you can always see the actual available memory, the actual image size and the number of images which can be written to the allocated memory.

Can I reduce the enormous use of RAM under Windows9x/ME/XP?

Only to a very limited extent! There is the possibility to reduce the dynamic hard disk cache (in DOS this was Smartdrv). For this purpose, add two new parameters in the [vcach] section of your System.ini file:

MinFileCache = 1024

MaxFileCache = 4096

The values for the minimum and maximum cache size are given in kilobyte.

When starting the camware, the message appears ‘Not enough continuous memory’! ...’but I have no other programs running an enough memory (RAM) installed.

To run the camware you must be logged in at least as ‘Poweruser’. The rights of ‘User’ are not sufficient. Please ask your administrator to get the rights.

Can you give some hints, if there is not enough memory when using the pixelfly and camware?

• try using camware with allocating

only 50% of available memory (for

testing purposes only). See the

view/memory settings dialogue!

• If the fps rate is too slow, switch

off all display windows.

General hints in case of problems with installing the pixelfly into a PC

• try to downsize the computer, that

means, if possible, uninstall all

additional cards like network cards,

sound cards, tv cards, I/O cards,

etc. for testing purposes only.

• There are known problems with all-in-

one SIS chipsets like SIS 5598 single

chipset (integrated VGA that uses

system RAM for graphic memory)! The

standard BIOSes reduce the pci

transfer rates on these chipsets to a

minimum.

• if possible change to another

computer (best would be a different

type)